1. Introduction
Your Local Moverz ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Moving details (pickup and delivery locations, preferred moving dates)
- Payment information
- Communication preferences
- Any other information you choose to provide
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your moving requests and payments
- Communicate with you about our services
- Send you marketing communications (with your consent)
- Respond to your questions and comments
- Protect against fraudulent or illegal activity
4. Information Sharing
We may share your information with:
- Our employees and moving professionals who need access to provide services
- Service providers who assist in our operations
- Law enforcement or other parties when required by law
- Other parties with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request restrictions on data processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
1. Agreement to Terms
By accessing or using Your Local Moverz services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Your Local Moverz provides moving services including but not limited to:
- Local moving services within Kansas City and surrounding areas
- Long-distance moving services
- Packing and unpacking services
- Storage solutions
- Specialty item moving (pianos, artwork, etc.)
3. Service Pricing and Payment
- All prices are subject to change without notice
- Estimates are based on information provided by the customer
- Additional charges may apply for unforeseen circumstances
- Payment is required before or upon completion of services
- We accept major credit cards, cash, and certified checks
4. Cancellation Policy
- 48-hour notice required for cancellation without penalty
- Late cancellations may incur a fee
- Rescheduling is subject to availability
5. Liability and Insurance
- Basic liability coverage included in all moves
- Additional insurance options available
- Claims must be filed within 48 hours of service completion
- Certain items are not covered under basic insurance
6. Customer Responsibilities
- Provide accurate information for estimates
- Ensure access to both pickup and delivery locations
- Identify fragile or valuable items before moving
- Secure necessary parking permits if required
7. Service Limitations
- Hazardous materials cannot be transported
- Weather-related delays may occur
- Service availability subject to schedule and capacity
- Right to refuse service reserved
8. Dispute Resolution
Any disputes shall be resolved through:
- Direct communication with our customer service team
- Mediation if necessary
- Binding arbitration as a last resort
9. Modifications to Terms
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.